At Corpify US, we are committed to delivering excellent service and ensuring our clients are satisfied. This Refund Policy outlines the conditions under which refunds are offered.
The following are non-refundable under any circumstances:
If you request a cancellation before we begin processing your order (i.e., before state filing or EIN application has been initiated), you are eligible for a full refund of our service fee. State fees not yet submitted will also be refunded.
If work has begun but the primary deliverable has not been completed, a partial refund of our service fee may be issued at our discretion, proportional to the work completed. State fees already submitted are non-refundable.
If we make an error in your filing that results in rejection or requires refiling due to our mistake (not due to information you provided incorrectly), we will:
If your business name is rejected by the state due to conflict with an existing name, we will:
Refunds will not be issued in the following situations:
To request a refund, contact us via:
Please include your order details, the reason for your refund request, and any supporting information. We will review your request and respond within 3 business days.
Approved refunds are typically processed within 5–10 business days, depending on your payment method. Refunds are issued via the same method used for payment where possible.
We encourage clients to contact us directly before initiating payment disputes with their bank or payment provider. Chargebacks initiated without first contacting us will result in suspension of service and may be contested.
We reserve the right to update this Refund Policy at any time. The current policy applies to orders placed after the "Last Updated" date shown above.
Questions about this policy? Reach us at: